At ok88, your personal data is treated with the highest level of care and confidentiality. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and the rights you hold as a Member of our platform.
Summary: ok88 collects only the personal data necessary to operate a secure, compliant, and high-quality betting platform for Indonesian players. We do not sell your personal data to third parties. We apply industry-leading security measures to everything we store. You have full rights over your data and may request access, correction, or deletion at any time by contacting us at [email protected].
ok88 ("the Platform", "we", "us", "our") operates the online betting platform accessible at ok88.click. We are committed to safeguarding the privacy of every individual who interacts with our platform, whether as a registered Member, a prospective user browsing our pages, or a visitor accessing our public content.
This Privacy Policy applies to all personal data collected, processed, stored, and transmitted by ok88 in connection with your use of the Platform. It should be read in conjunction with our Terms & Conditions, which govern the broader relationship between you and ok88.
By registering an Account or continuing to use the Platform after being presented with this Privacy Policy, you acknowledge that you have read and understood how ok88 handles your personal data. If you do not agree with any part of this policy, you should discontinue use of the Platform and may request account closure at any time by contacting our support team.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, either directly (e.g., full name, national ID number) or indirectly (e.g., device fingerprint combined with behavioral data). |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transmission, deletion, or destruction. |
| "Member" | Any individual who has registered a verified account on the ok88 Platform. |
| "Controller" | ok88, acting as the entity that determines the purposes and means of processing Personal Data collected through the Platform. |
| "Processor" | A third-party service provider engaged by ok88 to process Personal Data on ok88's behalf and under ok88's documented instructions. |
| "KYC Data" | Identity verification documents and associated data submitted by a Member during the Know Your Customer verification process, including government-issued ID and proof of payment method. |
| "Cookies" | Small text files placed on your device by the Platform to enable functionality, remember preferences, and collect analytical data. |
ok88 collects Personal Data across several categories depending on your level of interaction with the Platform:
When you create an Account, we collect your full legal name, date of birth, email address, Indonesian mobile phone number, residential address (including city, province, and postal code), and chosen username. This data is necessary to create and maintain your Account and to comply with our age verification obligations (21+ minimum age requirement).
To comply with our anti-money-laundering (AML) and Know Your Customer (KYC) obligations, we collect copies of your government-issued photo identification (such as your Indonesian KTP or passport), proof of payment method, and any additional documentation required to verify your identity or the source of your funds.
We collect records of all deposits, withdrawals, and wagers placed through your Account. This includes transaction amounts in Indonesian Rupiah (IDR), timestamps, the payment method used (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja), transaction reference numbers, and the outcomes of betting markets you participate in.
We automatically collect certain technical data when you access the Platform, including your IP address, browser type and version, operating system, device type, screen resolution, time zone setting (WIB/WITA/WIT), referring URL, and session duration. This data is used for security monitoring, fraud detection, and platform optimization.
We collect data on how you interact with the Platform: pages visited, features used, games played, bet types selected (including sports markets such as BRI Liga 1, EPL, and Champions League fixtures, as well as togel draws and live casino sessions), time spent on each section, and navigation paths through the Platform.
When you contact our customer support team via live chat or email, or when you respond to surveys or promotional communications, we retain records of those interactions, including the content of messages, timestamps, and resolution notes.
ok88 does not purchase Personal Data from external data brokers. All Personal Data we hold has been provided directly by you, collected automatically during your use of the Platform, or obtained from third-party Processors acting on our behalf (such as payment gateways processing your BCA or OVO transaction).
ok88 processes your Personal Data only for specified, explicit, and legitimate purposes. The table below sets out the primary purposes for which we process each category of data:
| Purpose | Data Categories Used |
|---|---|
| Account creation & management | Registration data, KYC data, communications data |
| Age verification (21+ enforcement) | Registration data, KYC data |
| Processing deposits & withdrawals | Financial & transaction data, KYC data |
| AML & fraud prevention | Financial data, technical data, KYC data, behavioral data |
| Responsible gaming compliance | Behavioral data, financial data, communications data |
| Customer support & dispute resolution | All categories relevant to the specific query |
| Platform security & fraud detection | Technical data, behavioral data, financial data |
| Marketing & promotional communications | Registration data, behavioral data (with consent only) |
| Platform performance & analytics | Technical data, behavioral data (aggregated and anonymized) |
| Legal & regulatory compliance | All categories as required by applicable law or regulation |
ok88 relies on the following legal bases when processing your Personal Data:
ok88 engages carefully vetted third-party Processors to support the operation of the Platform. These include payment gateway providers processing transactions via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja; identity verification service providers; cloud infrastructure and hosting providers; customer support software vendors; and fraud detection specialists. All Processors are bound by data processing agreements that prohibit use of your data for any purpose beyond the specific service they provide to ok88.
Certain game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe) may receive limited session data (such as Member ID and session token) necessary to deliver their games through the Platform. These providers do not receive your full Personal Data profile and are contractually prohibited from using se ssion data for independent marketing or profiling purposes.
ok88 may disclose your Personal Data to law enforcement agencies, regulatory authorities, or other competent bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of ok88, its Members, or the public. We will notify you of any such disclosure where permitted by law.
In the event of a merger, acquisition, restructuring, or sale of all or part of ok88's business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the identity of the new data controller via the email address associated with your Account prior to the transfer taking effect.
We Do Not Sell Your Data: ok88 does not sell, rent, or trade your Personal Data to third-party advertisers, data brokers, or any other commercial party for their own independent use. Any data shared with third parties is strictly limited to what is necessary to operate the Platform and fulfill our obligations to you.
Cookies are small text files stored on your device when you visit the Platform. They allow the Platform to recognize your device across sessions, remember your preferences, maintain your login state, and collect analytical data to help us improve performance and user experience.
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your login session, enable secure transactions, remember language and currency preferences | Yes |
| Functional | Remember your preferred sports markets (e.g., BRI Liga 1, EPL), game lobbies, and display settings | Optional |
| Analytical | Collect aggregated and anonymized data on Platform usage to help us improve performance and content | Optional |
| Security | Support fraud detection and session integrity monitoring across your visit | Yes |
You may configure your browser to refuse all cookies or to alert you when cookies are being sent. Please note that disabling strictly necessary or security cookies may impair your ability to log in, make deposits, or access certain features of the Platform. Instructions for managing cookies are available in the help documentation for all major browsers.
ok88 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | Duration of Account plus 5 years following closure, to satisfy AML record-keeping obligations |
| KYC & Identity Documents | Duration of Account plus 5 years following closure |
| Financial & Transaction Records | 7 years from the date of each transaction, in accordance with international financial record-keeping standards |
| Customer Support Communications | 3 years from the date of the last interaction |
| Technical & Device Logs | 13 months on a rolling basis |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year for audit purposes |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized in a manner that prevents reconstruction. Where data is anonymized rather than deleted, the resulting dataset no longer constitutes Personal Data and may be retained indefinitely for statistical purposes.
ok88 implements a comprehensive set of technical and organizational measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data Breach Response: In the unlikely event of a Personal Data breach that poses a risk to your rights and freedoms, ok88 will notify affected Members without undue delay, providing details of the nature of the breach, the data affected, the likely consequences, and the measures taken or proposed to address it.
As a Member of the ok88 Platform, you hold the following rights in respect of your Personal Data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within 30 days.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of all Personal Data ok88 holds about you, along with information on how it is being used. |
| Right to Rectification | You may request correction of any inaccurate or incomplete Personal Data we hold. You may also update basic profile information directly through your Account dashboard. |
| Right to Erasure | You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations (see Section 9). |
| Right to Restriction | You may request that we restrict processing of your Personal Data in certain circumstances, such as while a dispute is being resolved. |
| Right to Portability | You may request a structured, machine-readable copy of the Personal Data you provided to ok88, for transfer to another service provider. |
| Right to Object | You may object to processing based on legitimate interests, and you may withdraw consent for marketing communications at any time. |
Identity Verification for Rights Requests: To protect Member privacy, ok88 will require you to verify your identity before processing any rights request. We will not fulfill rights requests from unverified third parties claiming to act on your behalf without appropriate written authorization.
The ok88 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. If you believe that a minor has provided Personal Data to ok88 or has registered an Account, please contact us immediately at [email protected]. Upon verification, we will take prompt action to delete any data collected from the minor and close the associated Account.
21+ Only: If you are under 21 years of age, you must not use the ok88 Platform or submit any personal information to us. Providing false age information to circumvent our age verification controls is a serious breach of our Terms & Conditions and may result in permanent Account closure with forfeiture of funds.
ok88 operates internationally and may transfer your Personal Data to servers or Processors located outside Indonesia. In such cases, ok88 ensures that adequate safeguards are in place to protect your data, including the use of standard contractual clauses, data processing agreements, and transfers only to entities in jurisdictions recognized as providing an adequate level of data protection.
Where your data is transferred to a Processor in a third country, ok88 conducts a transfer impact assessment to ensure that your data will receive at least the same level of protection it receives under this Privacy Policy. You may request details of the safeguards applied to any specific international transfer by contacting our support team.
ok88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. Where changes are material — meaning they significantly affect your rights or how we use your Personal Data — we will notify you via the email address associated with your Account and post a prominent notice on the Platform at least 7 days before the changes take effect.
Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated terms. The current version of this Privacy Policy is always available at ok88.click/privacy-policy and is dated at the top of this page. If you have questions about any changes, please contact us before the effective date.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please reach out to the ok88 Data Protection team through the following channel:
Data Protection Contact:
[email protected]
Response Commitment:
All privacy-related inquiries will be acknowledged within 2 business days and fully resolved within 30 calendar days of receipt. Complex requests may require additional time; we will notify you if an extension is necessary.
Support Hours:
24 hours a day, 7 days a week — including Indonesian public holidays (WIB, UTC+7).
If you are not satisfied with our response to a privacy concern, you may escalate the matter to the relevant data protection authority or seek independent legal advice regarding your rights under applicable law.
Six core principles that guide how ok88 handles every piece of Member data
Every page, login attempt, deposit, and withdrawal on ok88 is protected by 256-bit SSL encryption in transit, with AES-256 encryption applied to sensitive data at rest.
ok88 does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used only to operate and improve the Platform and to fulfill our legal obligations.
Access, correct, export, or request deletion of your Personal Data at any time. Our support team at [email protected] handles all rights requests within 30 days.
ok88 applies strict data minimization principles — we collect only what is genuinely necessary to deliver our services, verify your identity, and comply with our regulatory obligations.
Every category of data we hold is subject to a defined retention schedule. When that period expires, your data is securely deleted or anonymized — no indefinite storage of personal records.
ok88's security infrastructure undergoes regular penetration testing and independent audits by qualified third-party specialists to ensure our defenses meet the highest international standards.
Our FAQ answers common questions in plain language. You can also review our Terms & Conditions for the full platform rules, or visit our Responsible Gaming page to learn about the tools available to help you play safely.